Personal Care
Washing, mouth care, changing and keeping clean and fresh, always gently and at the person's pace.
Photograph to come
XCELL Healthcare carer holding the hand of an older woman resting comfortably at home in Bolton
Palliative and End of Life Care in Bolton
Palliative and End of Life Care at Home in Bolton
Being at home, surrounded by familiar things and the people you love, can bring great comfort. Our carers provide gentle, dignified support so your loved one can be as comfortable as possible, and so your family can spend precious time together.
- Comfort and Dignity
- Working With District Nurses
- CQC Registered
Care That Brings Comfort
Palliative care supports people living with an illness that cannot be cured, focusing on comfort and quality of life. End of life care is support in the last months, weeks and days of life. We can help at any point, adapting care gently as needs change.
How We Help
Comfort and Positioning
Regular repositioning, pressure area care and keeping the bed and room comfortable.
Eating and Drinking
Small meals, sips of favourite drinks and mouth care when eating becomes difficult.
Emotional Support
Time to talk, listen, reassure or simply sit quietly together.
Companionship
A calm presence, reading aloud, playing favourite music or holding a hand.
Practical Help
Light housework, laundry and keeping the home peaceful.
Photograph to come
XCELL carer and district nurse making an older man comfortable at home in Bolton
Working Alongside Your Health Team
We work closely with district nurses, GPs, palliative care specialists and hospice teams. Nurses and doctors manage symptoms, pain relief and medicines, while our carers provide the personal care and comfort around them, noticing changes and reporting them straight away.
Photograph to come
XCELL carer comforting a family member over a cup of tea at home in Bolton
Supporting the Whole Family
This is a hard time for everyone. We keep you informed, involve you in decisions and are there to listen. Our carers can sit with your loved one so you can rest, eat, see to other family or simply step outside for some air.
When the time comes, we stay calm and follow your wishes and the guidance of your health team.
We Are Here When You Need Us
Respecting Every Wish
We follow each person's wishes about how and where they are cared for, including any advance care plan. We respect faith, culture and family traditions, and welcome faith leaders, family rituals and prayers at home.
Care Arranged When It Matters
Needs can change quickly. We aim to respond to end of life enquiries as a priority and work with discharge teams, district nurses and Continuing Healthcare teams to put care in place as soon as possible.
Paying for End of Life Care
People with a rapidly deteriorating condition may be eligible for NHS Continuing Healthcare through the Fast Track pathway, which is arranged by a clinician such as a GP or district nurse. Care can also be funded by Bolton Council or privately. We can explain the options gently and clearly.
Gentle, Skilled and Trusted
Our carers complete end of life care training, moving and handling, pressure area care and safeguarding training, alongside enhanced DBS, reference and right to work checks. We keep teams small so faces stay familiar.
- End of life care training
- Moving and handling and pressure area care training
- Enhanced DBS, reference and right to work checks
- Small teams so faces stay familiar
Talk to Us About End of Life Care
Share as much or as little as you feel able to, and one of our senior team will call you back.
Professionals can also refer online
For urgent medical advice, contact your GP, district nurse or NHS 111. In an emergency, call 999.
Questions Families Often Ask
We treat end of life enquiries as a priority and work with health teams to arrange care as quickly as possible.
You Do Not Have to Do This Alone
Call us or send a message, and we will talk things through at a pace that feels right for you.
Related services
Personal Care
Washing, dressing, grooming and continence support that protects dignity.
Respite Care
Cover for family carers, from a few hours to several weeks.
Complex Care
Support for high or changing needs with carers trained to your care plan.