Assessment and Admissions
What happens from first enquiry to an admission date.
Photograph to come
XCELL recovery worker welcoming a new resident to his private bedroom
Opening Soon
Our 18-Bedroom Residential Recovery Service
A calm, homely place designed for rest, structure and recovery. Here you can step away from everyday pressures, with your own private room, shared spaces to connect with others and a caring team around you.
- 18 Private Bedrooms
- Calm, Homely Setting
- Confidential
If you need help right now: If you or someone else is in immediate danger, has taken an overdose or needs urgent medical help, call 999 or go to A&E. For urgent mental health support, call NHS 111. You can also call Samaritans free on 116 123, day or night, or FRANK on 0300 123 6600 for confidential drugs advice. Our enquiry forms are not monitored as an emergency service.
Take a Look Around
Private Bedrooms
18 private bedrooms, each a calm, personal space to rest and reflect.
Lounge
A comfortable shared lounge for relaxing, talking and group sessions.
Kitchen and Dining
A homely kitchen and dining room where meals are shared.
Photos of the residence will be added as we prepare to open.
Example
A Day at the Residence
Every day has a gentle structure, with time for support, activity and rest. A typical day might look like this:
Morning
Breakfast together, then a morning check-in
Late Morning
Group session or workshop
Lunch
Shared meal
Afternoon
One-to-one time, activities, exercise or a walk
Evening
Dinner, free time and peer support
Night
Quiet time and rest
Photograph to come
Residents and an XCELL recovery worker preparing a shared lunch in the residence kitchen
Would You Like to Know More?
Safe, Private and Respectful
A private room that is your own space
A supportive, substance-free environment for everyone
Clear house agreements that help everyone feel safe
Confidential records, shared only with your consent
What Happens When You Arrive
- 1
A Warm Welcome
A member of the team meets you and shows you around.
- 2
Your Room
Time to unpack and settle into your own space.
- 3
Meet Your Recovery Worker
Someone to guide and support you from day one.
- 4
The House Agreement
We explain how the house works, together.
- 5
Your First Evening
A shared meal and a quiet start.
Photograph to come
Morning stretching session in the wellbeing room at the XCELL recovery residence
What to Bring
We will confirm a full list before admission, including anything we ask you to leave at home.
Register Your Interest
Leave your details and we will contact you when admissions open, or when visits to the residence can be arranged.
Prefer to talk? Call 01204 773228
- No questions about substances or personal circumstances.
Questions About the Residence
Yes. All 18 bedrooms are private rooms.
Take the First Step, at Your Own Pace
Whenever you feel ready, we are here to talk.
Related services
Residential Rehabilitation Programme
Keywork, groups, life skills and a typical week.
Family Support
Help for loved ones, before, during and after treatment.