Personal Care
Washing, dressing, continence care and positioning, at your pace and your way.
Photograph to come
Young woman who uses a powered wheelchair making a smoothie in her accessible Bolton kitchen
Supported Living in Bolton
Supported Living for Physical Disabilities and Complex Needs
Your own home, set up the way you need it, with a skilled team who support your personal care and health so you can focus on living your life. We support adults with physical disabilities and complex needs to live independently, safely and on their own terms.
- Accessible Homes
- Skilled, Consistent Teams
- CQC Registered
Who We Support
We support adults aged 18 and over living with physical disabilities and complex health needs, such as:
- Cerebral palsy
- Spinal cord injury
- Multiple sclerosis and other neurological conditions
- Acquired brain injury
- Muscular dystrophy
- Complex health needs alongside a learning disability
A Home Designed Around You
The right home makes independence possible. We help people find or adapt homes with features such as:
Level Access
Step-free entrances and wide doorways
Wet Room
Accessible showering with a shower chair or trolley
Ceiling Track Hoist
Safe, dignified transfers between rooms
Profiling Bed
Comfortable positioning and pressure care
Adapted Kitchen
Lowered worktops and accessible appliances
Smart Home Controls
Voice or switch control for lights, doors and blinds
We can also help you work with your council and occupational therapist on adaptations.
How We Support You
Moving and Handling
Safe transfers with hoists and equipment, with two support workers where needed.
Health Tasks
Delegated tasks such as PEG feeding, catheter care or epilepsy care, after training and competency sign-off.
Daily Living
Cooking, cleaning, shopping and managing your home.
Getting Out
Accessible travel, appointments, work, study, sport and social life.
Assistive Technology
Setting up and using equipment that gives you more control.
Talk to Us About Accessible Supported Living
Independence, Your Way
You are the expert in your own life. You tell us how you like things done, when you want support and what you want to achieve. We involve you in choosing your team, and support workers follow your lead, whether that is how you like your hair styled or how you want to spend your weekend.
You lead. We support.
Photograph to come
Man using smart home controls from his wheelchair tablet in his Bolton supported living flat
Staffing That Fits Your Needs
- 1:1
One-to-one support, from a few hours a day to 24 hours
- 2:1
Two support workers for transfers or tasks that need them
- 24/7
Waking or sleeping night support
- Team
A small, consistent core team who know you well
Photograph to come
Wheelchair user training at an accessible Bolton gym with his XCELL support worker
Working With Your Health and Therapy Team
We work closely with occupational therapists, physiotherapists, speech and language therapists, wheelchair services, district nurses and GPs. We follow their guidance, share updates with your consent and make sure equipment is checked and reviewed.
For Families and Commissioners
Families are involved in planning and reviews, with consent. Commissioners, continuing healthcare teams and social workers can view our referral process and staffing models, or make a secure referral online.
Skilled, Safe and Respectful
Support workers complete enhanced DBS, reference and right to work checks, safeguarding, mental capacity, moving and handling and person-specific training. Delegated health tasks are only carried out after training and competency sign-off, and clinical decisions stay with your health team.
- Enhanced DBS, reference and right to work checks
- Safeguarding, mental capacity and moving and handling training
- Person-specific training before support begins
- Delegated health tasks only after competency sign-off
Talk to Us About Supported Living
Families and individuals can use this form. Professionals should use our secure referral form to share assessments, moving and handling plans and documents.
This form is not for emergencies. If someone is in immediate danger or seriously unwell, call 999.
Step 1 of 3 · About the person
Physical Disability Supported Living Questions
Yes, where your moving and handling assessment shows two people are needed for safety.
Your Home, Your Rules, the Right Support
Talk to us about supported living for yourself, someone you love or someone you support professionally.
Related services
Complex Care
Support for high or changing needs with carers trained to your care plan.
Learning Disabilities
Skills building, real choice and community inclusion.