Settle In
Getting to know your home, your team and your neighbourhood.
Photograph to come
Woman decorating her new supported living flat with an XCELL support worker in Bolton
Supported Living in Bolton
Mental Health Supported Living in Bolton
Recovery looks different for everyone. We support adults living with mental health conditions to settle into their own home, stay well and build the skills and confidence to move forward, at their own pace and with a team who believe in them.
- Recovery Focused
- Step-Down From Hospital
- CQC Registered
Who We Support
We support adults living with long-term mental health conditions who need more than visiting support, including people who:
- Are ready to step down from a mental health hospital
- Are moving on from residential care or a rehabilitation unit
- Have found it hard to keep a tenancy in the past
- Want structured support to rebuild daily life and routines
- Are working towards living more independently
A Journey, at Your Pace
Stay Well
Creating a staying well plan and finding routines that work.
Build Skills
Cooking, budgeting, managing your home and your health.
Move Forward
Work, study, relationships and, when you are ready, less support.
Everyone moves at their own pace, and setbacks are part of recovery, not the end of it.
How We Support You
Wellbeing
Regular time to talk, check in and notice how you are feeling.
Health
Medication support, GP and mental health appointments, and physical health checks.
Daily Living
Cooking, shopping, cleaning and building a healthy routine.
Money
Budgeting, bills and help with benefits.
Your Tenancy
Understanding your rights and responsibilities and looking after your home.
Purpose
Education, volunteering, training and work.
Connection
Rebuilding relationships and finding your place in the community.
Photograph to come
XCELL support worker helping a man write his CV at a Bolton library
Looking for Mental Health Supported Living?
Photograph to come
XCELL support worker on a morning walk with a man she supports in a Bolton park
Your Staying Well Plan
Together with you and your mental health team, we create a personal plan that covers:
- What helps you stay well day to day
- Early signs that things may be getting harder
- What you would like us to do if that happens
- Who to contact, and when
It is your plan, written in your words, and we review it with you regularly.
Stepping Down From Hospital
Leaving hospital is a big step. We work with ward teams, community mental health teams and families to plan the move carefully, often with visits and overnight leave to the new home first. Support is in place from day one, and we can work with section 117 aftercare arrangements where they apply.
- 1
Referral and assessment
We gather the information we need and agree whether we can meet the support needs.
- 2
Meeting you on the ward
We come to you, so the first meeting happens somewhere familiar.
- 3
Visits and leave
Daytime visits and overnight leave to the new home before any move.
- 4
Moving in
Support in place from the first day, with people you have already met.
Joined-Up Support
We work closely with community mental health teams, care coordinators, GPs, psychiatrists and social workers. Treatment and clinical decisions stay with your health team, while we provide the day-to-day support around them and share updates, with your consent.
For Families and Commissioners
Families are involved in planning and reviews, with consent. Commissioners, care coordinators and ward teams can view our referral process and staffing models, or make a secure referral online.
Safe, Respectful and Accountable
Our support workers complete enhanced DBS, reference and right to work checks, safeguarding, mental capacity and mental health awareness training. Risk is managed positively and together with each person, and everything you share is treated confidentially.
- Enhanced DBS, reference and right to work checks
- Safeguarding and mental capacity training
- Mental health awareness training
- Risk managed positively, and with each person
Talk to Us About Mental Health Supported Living
Share as much or as little as you are comfortable with. Professionals should use our secure referral form to share risk assessments and care plans.
This form is not for emergencies. If you or someone else is in danger, call 999. For urgent mental health help, call NHS 111 and choose the mental health option, or call Samaritans on 116 123.
Step 1 of 3 · About the person
Mental Health Supported Living Questions
Yes. We work with ward and community teams to plan a safe, gradual move from hospital into supported living.
A Home to Recover, Grow and Move Forward
Talk to us about mental health supported living in Bolton for yourself, someone you love or someone you support professionally.
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Autism
Predictable routines and sensory aware environments.
Physical Disabilities and Complex Needs
Accessible homes, the right equipment and personal care.