Personal Care
Respectful support with bathing, dressing, continence and mobility, at your pace.
Photograph to come
XCELL Healthcare carer helping an older couple plan their week at home in Bolton
Our Services
Care and Support Services in Bolton
From a short daily visit to 24-hour supported living, we offer care that fits the person, the family and the moment. Tell us what is happening and we will help you choose the right support, starting with a free, no-obligation assessment.
- CQC Registered
- Local Bolton Team
- Care Plans Built Around You
What Kind of Support Do You Need?
Choose the situation that sounds most like yours and we will show the services that may help.
Still unsure? That is completely normal. Talk to our care team and we will guide you.
Photograph to come
XCELL carer supporting an older man walking with a frame in his Bolton kitchen
Home Care: Support in Your Own Home
Our carers visit at times that suit you, from one call a day to several, helping people stay safe, comfortable and independent where they feel most at home.
Companionship Care
Regular friendly visits, hobbies and outings that bring back connection and routine.
Medication Support
Reminders or administration as assessed, recorded accurately every visit.
Meal Preparation and Home Help
Home-cooked meals, hydration, laundry and light housework.
Dementia Care
Calm, consistent support that protects routines and reassures the whole family.
Complex Care
Tailored support for high or changing needs, delivered by specially trained carers.
Palliative and End of Life Care
Comfort, dignity and emotional support at home, alongside community nurses.
Reablement
Goal-focused support to relearn everyday tasks after illness, injury or surgery.
Hospital Discharge Support
Care ready from the first day home, coordinated with discharge teams.
Respite Care
Planned or short-notice cover so family carers can rest, work or take a holiday.
Photograph to come
XCELL support worker with a young woman living independently at a Bolton café
Supported Living: Your Home, Your Life
Supported living helps adults 18+ live in their own tenancy with the right amount of support, from a few hours a week to 24-hour care, focused on skills, confidence and community.
Learning Disabilities
Support to make choices, manage daily life and take part in the community.
Autism
Predictable routines, sensory-aware homes and communication that works for each person.
Mental Health
Recovery-focused support, including step-down from hospital, with community teams.
Physical Disabilities and Complex Needs
Personal care and practical help that protects independence.
For Commissioners
Clear referral routes, staffing models and outcome reporting for placements.
Opening Soon
Recovery Services: A Place to Begin Again
Our new 18-bedroom residential drug and alcohol recovery service will offer a calm, structured environment, individual recovery plans and support to rebuild life after treatment.
Our Residence
What the 18-bedroom service offers and what daily life looks like.
Assessment and Admissions
How enquiries, assessments and admissions work, step by step.
Residential Rehabilitation Programme
Keywork, groups, life skills and a structured week.
Family Support
Help for loved ones, before, during and after a stay.
Aftercare and Recovery Support
Relapse prevention, peer support and life after rehab.
Rehab Professional Referrals
Refer someone for assessment, with the information we need.
Confidential Enquiry
Speak to our team privately about yourself or someone you care about.
Visit Recovery Services
If someone is in immediate danger or has taken an overdose, call 999.
Which Pathway Is Right for You?
Home Care
- Who it helps
- Adults who want to stay in their own home
- Where support happens
- Your existing home
- How often
- From one visit a day to several
- Common funding
- Self-funded, council, NHS or direct payments
- First step
- Free care assessment
Supported Living
- Who it helps
- Adults 18+ building independence
- Where support happens
- Your own tenancy
- How often
- A few hours a week to 24 hours
- Common funding
- Council, NHS or personal budgets
- First step
- Referral or conversation
Recovery Services
- Who it helps
- Adults seeking recovery from drug or alcohol use
- Where support happens
- Our 18-bedroom residence
- How often
- Residential stay, then aftercare
- Common funding
- Self-funded, council or NHS
- First step
- Confidential enquiry
How Care Can Be Funded
Self-Funded
You arrange and pay for care directly, with a clear agreement.
Local Authority
Bolton Council may fund care after a needs assessment.
NHS Continuing Healthcare
Fully funded care for people whose needs are mainly health related.
Direct Payments and Personal Budgets
Use your budget to choose XCELL as your provider.
Not sure what applies to you? We explain your options during your free conversation.
Getting Started Takes Three Simple Steps
- 1
Tell Us What Is Happening
Call us, request a call back or complete our assessment form.
- 2
Meet for a Free Assessment
We visit at home or in hospital to understand needs and wishes.
- 3
Receive Your Care Plan
We agree support, times and carer preferences, then care begins.
Help Me Choose the Right Service
Tell us a little about the situation and a member of our care team will call you to talk through the options.
This form is not for emergencies. If there is immediate danger, a medical emergency or an urgent safeguarding concern, call 999.
Step 1 of 2 · Where and when
Questions About Our Services
Yes. Many people receive a mix, such as personal care in the morning and companionship in the afternoon. Your care plan brings everything together.
Not Sure Where to Start? Start With a Conversation
Every person is different, so every care plan is too. Book your free assessment and we will recommend the support that fits.